Frequently Asked Questions
Everything you need to know about GenFlick AI video generation.
What is GenFlick?▾
GenFlick is an AI movie generation studio that creates cinematic video from text prompts. Choose from 5 AI video models — xAI Grok, Google Veo 3.1, Kling 3.0, Wan 2.6, and more — to find the right style for every shot.
How much does GenFlick cost?▾
GenFlick uses credit-based pricing across four monthly tiers (Starter $19.90 / 160 credits, Creator $49.90 / 500 credits, Pro $200 / 2,400 credits, Studio $1,000 / 14,000 credits) plus one-time credit packs from $9.90. You get 10 free credits on signup — no credit card required. Subscribers who exceed their monthly allotment are billed $0.10 per overage credit on their next renewal invoice. Margins go from 60% on Starter down to 30% on Studio so heavier users get more credits per dollar.
Is there a free tier?▾
Yes — 10 free credits on signup, no credit card required, no watermark on output. Enough for 2-3 short videos to evaluate the quality.
What AI video models are available?▾
Five models: xAI Grok (fast, with native audio), Google Veo 3.1 (cinematic quality), Kling 3.0 (motion and action), Wan 2.6 (artistic styles), plus additional models added regularly.
Can GenFlick generate audio with video?▾
Yes — the xAI Grok model generates synchronized audio (dialogue, ambient sound, music cues) natively. Other models generate silent video.
What video durations are supported?▾
5 to 30 seconds per generation depending on the model. Use video extend to lengthen clips.
Do credits expire?▾
No. Both credit pack credits and monthly subscription credits go into one shared balance and never expire. Subscriptions add new credits each month on top of whatever you already had.
Can I buy credits without leaving the studio?▾
Yes. There's a credit balance pill in the studio top bar — click it (or any 'Get credits to animate' button when you run low) to open an in-app purchase modal. Same Stripe checkout, no context switch from your scene work.
What happens if a generation fails?▾
Credits are deducted before we call the AI provider so concurrent requests can't burn each other's budget. If the provider fails, our system automatically refunds the credits and logs a refund row in your transaction ledger. You only pay for successful generations.
What happens if I exceed my monthly plan allotment?▾
Subscribers can keep generating after the monthly allotment runs out — additional credits are billed at $0.10 each as an overage line on your next renewal invoice. No mid-period interruption. The /account dashboard shows your live usage so overage never surprises you. Free-tier users can't incur overage; they hit the 0-credit wall and see a one-click top-up modal.
How do you set the credit cost per AI model?▾
Every credit is calibrated to ~$0.05 of vendor compute spend. So a 5-second xAI Grok video at $0.25 vendor cost = 5 credits; a 5-second Veo 3.1 Fast at $0.50 vendor cost = 10 credits. Pick the model that fits the shot — the cost scales transparently. Full breakdown at /how-credits-work.
Where can I see what I've spent?▾
The /account page has a full ledger of every transaction — welcome bonus, credit pack purchases, subscription renewals, refunds, and per-generation deductions with the model and prompt preview.
Can I cancel my subscription?▾
Yes — from /account → Manage billing. That opens the Stripe Customer Portal where you can cancel, swap plans, or update your card with no email back-and-forth. Cancellation takes effect at the end of your current billing period; you keep all unused credits forever.
Can I use GenFlick videos commercially?▾
Yes — all videos generated on paid credits include commercial usage rights.
How is GenFlick different from Runway?▾
Runway offers one model (Gen-4) via subscription ($12-76/month). GenFlick offers 5 models via credits (pay-per-use). GenFlick also includes native audio generation. See full comparison.
How is GenFlick different from Pika?▾
Pika offers one model with camera controls for $8/month. GenFlick offers 5 models with credit-based pricing and no watermark on free output. See full comparison.
Do I need to download software?▾
No — GenFlick runs entirely in your browser. No installation required.
Is my data private?▾
Yes. We don't use your prompts or videos to train models. Generated content is stored temporarily for download. See our privacy policy for details.
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